Patient Services/Phones
Melbourne, FL Melbourne, FL Full-time Full-time Estimated:
$30.
3K - $38.
4K a year Estimated:
$30.
3K - $38.
4K a year 1 hour ago 1 hour ago 1 hour ago Job Summary Seeking a team player with an outgoing personality to join our team.
Patient Services Representative will serve as the first point of contact for new patients and be responsible for obtaining accurate information, insurance information and scheduling the patient.
They also will be responsible for responding to and scheduling incoming physician referrals.
Responsibilities and Duties Provide excellent customer service with a professional and cheerful personality Respond to customer inquiries with focus on converting callers to scheduled appointments Schedule new patient appointments Make additional outbound calls when required Liaise with internal departments to solve customer queries (i.
e.
billing for coverage questions) Maintaining a working knowledge of our services Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management Answer calls and direct calls to appropriate staff members Comply with current HIPAA and OSHA guidelines to ensure the safety and privacy of the patients and other employees Maintain open communication with manager on any issues or concerns Promote a team environment that represents the best of Millennium Medical Management Cross-train at the Front Desk and provide back-up support when necessary Special projects as assigned by Supervisor Qualifications and Skills Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to patients and other employees of the organization Basic computer skills are required, such as Word, Excel and Outlook.
Must be able to use a fax machine, copier, calculator, and manage a multi-line telephone system.
Excellent customer service skills High school degree or equivalent (GED) Medical terminology is preferred Maintain a professional appearance and have good communication skills in dealing with the patients Pay:
Competitive pay, determined based on qualifications and experience Deuk Spine Institute and Surgery Center of Viera- Takes a patient-first approach.
Our expert team believes in changing lives for the better.
We do that by taking the time to focus on what the patient needs -- whether that's a surgical procedure or pain management therapy.
We've brought relief and hope to thousands of patients by offering the highest level of care available to those suffering from chronic back and neck pain.
One patient at a time, we help people get back to living.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Medical specialties:
Medical-Surgical Radiology Surgery Schedule:
8 hour shift Day shift Monday to Friday No nights No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$30.
3K - $38.
4K a year Estimated:
$30.
3K - $38.
4K a year 1 hour ago 1 hour ago 1 hour ago Job Summary Seeking a team player with an outgoing personality to join our team.
Patient Services Representative will serve as the first point of contact for new patients and be responsible for obtaining accurate information, insurance information and scheduling the patient.
They also will be responsible for responding to and scheduling incoming physician referrals.
Responsibilities and Duties Provide excellent customer service with a professional and cheerful personality Respond to customer inquiries with focus on converting callers to scheduled appointments Schedule new patient appointments Make additional outbound calls when required Liaise with internal departments to solve customer queries (i.
e.
billing for coverage questions) Maintaining a working knowledge of our services Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management Answer calls and direct calls to appropriate staff members Comply with current HIPAA and OSHA guidelines to ensure the safety and privacy of the patients and other employees Maintain open communication with manager on any issues or concerns Promote a team environment that represents the best of Millennium Medical Management Cross-train at the Front Desk and provide back-up support when necessary Special projects as assigned by Supervisor Qualifications and Skills Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to patients and other employees of the organization Basic computer skills are required, such as Word, Excel and Outlook.
Must be able to use a fax machine, copier, calculator, and manage a multi-line telephone system.
Excellent customer service skills High school degree or equivalent (GED) Medical terminology is preferred Maintain a professional appearance and have good communication skills in dealing with the patients Pay:
Competitive pay, determined based on qualifications and experience Deuk Spine Institute and Surgery Center of Viera- Takes a patient-first approach.
Our expert team believes in changing lives for the better.
We do that by taking the time to focus on what the patient needs -- whether that's a surgical procedure or pain management therapy.
We've brought relief and hope to thousands of patients by offering the highest level of care available to those suffering from chronic back and neck pain.
One patient at a time, we help people get back to living.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Medical specialties:
Medical-Surgical Radiology Surgery Schedule:
8 hour shift Day shift Monday to Friday No nights No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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