Employee Benefits Technical Assistant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth.
We're excited to continue solidifying that foundation as we are looking for an Employee Benefits Technical Assistant to join our growing team in Melbourne, FL!Who We Are:
Brown & Brown, Inc.
is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.
Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.
We think of ourselves as a team, so we have teammatesnot employees.
We prioritize health, family, and businessin that order.
We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.
Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn't act like one.
Who We Are Looking For:
We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.
Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.
We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks.
We are driven to set goals high and aim even higher.
General
Responsibilities:
Ensure Overall Client satisfaction by providing timely resolution and follow up of service issues that may arise including claims, billing, eligibility, enrollment, etc.
Document all client inquiries and service issues Work under the direction of Benefits Team Leader or Producer to assist in the fulfillment of client needs Follow the renewal calendar and proactively manage timeline for renewal activity, presentation and plan implementation as set by company policy as well as vendor deadlines; This includes census requests Develop and maintain solid relationships with vendors, as well as internal staff Produce open enrollment materials and benefit handouts Maintain account files and ensure that documents are placed into appropriate sections for Quality Control guidelines; Complete the Quality Control Checklist Coordinate Open enrollment paperwork submission; Verify paperwork and enrollment forms are submitted correctly, verify post enrollment selection and billing for accuracy Support clients in attaining compliance with governmental requirements by staying informed of new legislation and participating in available training Complete the Marketing Checklist with the Producer As requested by the Producer, review policies, benefit summaries, SPD's, forms, and rates for accuracy Assist the Benefits Team Leader, Marketing Rep, and Producer (or Benefits Consultant) in developing renewal proposals (to be presented by the producer or Benefits Consultant) Responsibilities may include comparative spreadsheets, putting presentations binders together; Utilize Agency Management System as required by company policy Required
Qualifications:
Life, Health, and Annuity License (or willingness to obtain) Proficient with MS Office (Word, Excel and PowerPoint) Exceptional Telephone demeanor Ability to maintain a high level of confidentiality High School Degree or equivalent, College degree preferred Knowledge of Group Benefit Plans Background in health and welfare benefits preferred (CEBS a plus) One to two years Agency, Insurance Carrier or Human Resources background helpful What We Offer:
Excellent growth and advancement opportunities Competitive pay based on experience Paid Time Off (PTO) Generous benefits package:
health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan Tuition Reimbursement and Student Loan Repayment Assistance Mental Health Resources We are an Equal Opportunity Employer.
We take pride in the diversity of our team and seek diversity in our applicants.
Recommended Skills Billing Claim Processing Confidentiality Human Resources Laws Management Systems Estimated Salary: $20 to $28 per hour based on qualifications.
It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth.
We're excited to continue solidifying that foundation as we are looking for an Employee Benefits Technical Assistant to join our growing team in Melbourne, FL!Who We Are:
Brown & Brown, Inc.
is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.
Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.
We think of ourselves as a team, so we have teammatesnot employees.
We prioritize health, family, and businessin that order.
We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.
Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn't act like one.
Who We Are Looking For:
We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.
Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.
We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks.
We are driven to set goals high and aim even higher.
General
Responsibilities:
Ensure Overall Client satisfaction by providing timely resolution and follow up of service issues that may arise including claims, billing, eligibility, enrollment, etc.
Document all client inquiries and service issues Work under the direction of Benefits Team Leader or Producer to assist in the fulfillment of client needs Follow the renewal calendar and proactively manage timeline for renewal activity, presentation and plan implementation as set by company policy as well as vendor deadlines; This includes census requests Develop and maintain solid relationships with vendors, as well as internal staff Produce open enrollment materials and benefit handouts Maintain account files and ensure that documents are placed into appropriate sections for Quality Control guidelines; Complete the Quality Control Checklist Coordinate Open enrollment paperwork submission; Verify paperwork and enrollment forms are submitted correctly, verify post enrollment selection and billing for accuracy Support clients in attaining compliance with governmental requirements by staying informed of new legislation and participating in available training Complete the Marketing Checklist with the Producer As requested by the Producer, review policies, benefit summaries, SPD's, forms, and rates for accuracy Assist the Benefits Team Leader, Marketing Rep, and Producer (or Benefits Consultant) in developing renewal proposals (to be presented by the producer or Benefits Consultant) Responsibilities may include comparative spreadsheets, putting presentations binders together; Utilize Agency Management System as required by company policy Required
Qualifications:
Life, Health, and Annuity License (or willingness to obtain) Proficient with MS Office (Word, Excel and PowerPoint) Exceptional Telephone demeanor Ability to maintain a high level of confidentiality High School Degree or equivalent, College degree preferred Knowledge of Group Benefit Plans Background in health and welfare benefits preferred (CEBS a plus) One to two years Agency, Insurance Carrier or Human Resources background helpful What We Offer:
Excellent growth and advancement opportunities Competitive pay based on experience Paid Time Off (PTO) Generous benefits package:
health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan Tuition Reimbursement and Student Loan Repayment Assistance Mental Health Resources We are an Equal Opportunity Employer.
We take pride in the diversity of our team and seek diversity in our applicants.
Recommended Skills Billing Claim Processing Confidentiality Human Resources Laws Management Systems Estimated Salary: $20 to $28 per hour based on qualifications.
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